Smarter Computing Breakthroughs

Smarter hybrid clouds: Seamless integration, effortless service management

Hybrid clouds imply quite a few new challenges and complexities for organizations interested in using them. Getting best value from a hybrid model will mean thinking these matters through in advance — and implementing an effective strategy to handle them.

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Smarter Computing Breakthroughs

Master data management: Creating a better customer experience

Customer satisfaction is key to business success. If your organization wants to get ahead in a challenging market and/or difficult economy, you could do much worse than understand who your customers are, what they want and how best to deliver that — or a close approximation of that. Unfortunately, for many organizations, even that first step — understanding who customers are — is much harder than it ought to be.

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